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Customer Service

Ordering Information

  

When ordering online, your information will be sent in a secure, encrypted

file (never in plain text) directly to Hog Slat Inc.’s office site. From there, the

order will be processed for credit card authorization or placed on an existing

account for return customers. No credit cards will be charged, or orders

considered to be complete, until Hog Slat Inc. processes the transaction from

their location. An email confirmation, with an order number will be sent out

at this time.

*Orders placed before 1:00 CST will be shipped the same day.

 

Hog Slat Inc accepts orders by

 

Phone:  1-866-464-7528         *8:00 - 5:00 CST

               1-866-HOG-SLAT 

Fax:       1-515-332-3126         *24 Hours a day 7 Days a week

Mail:     Attn: Retail

               P. O. Box 543

               Humboldt, Iowa 50548

 

Catalog Request

 

To receive a copy of Hog Slat Inc’s paper catalog call 1-800-294-4014.

                                                OR

You can request a catalog online  by clicking here  ==> Catalog Request

 

Hog Slat Inc accepts the following Payment Methods

  •  Visa

  •  MasterCard

  •  Discover

  •  Pre-paid check

  •  Farm Plan Credit Card  (Apply Online Today)  Click Here!

  •  C.O.D.

You can place an order and pay by check or money order by choosing

"pre-paid check" in the payment drop-down box, instead of a credit card,

as method of payment. You will receive detailed instructions. Basically, write

the order number on your check, print your confirmation and wrap the check

or money order in it and send it to us.

 

Address for mailing


Hog Slat Inc

P O Box 543

Humboldt IA  50548

Ref: so# (write order number here)

 

 

If you think you duplicated an order call 1-866-464-7528.  Be sure to have

your order number available.  If the order has not been processed it can be

deleted from the system.

 

The following states will be charged tax: CO, KS, OK, NE, SD, MN, IA, MO,

WI, IL, IN.

 

Tax Exemption Information

 

Please click on one of the following links to obtain the appropriate

agriculture exemption certificate:

 

AZ MN
CO MO
GA NE
IL NC
IN OH
IA SC
KS SD
KY TX
MI VA
  WI

 

Product listings

 

Hog Slat Inc. strives to be as accurate as possible in our product descriptions,

information content, pricing, links and any other product information

contained in or referenced on our site. However, occasional human error

may occur and we therefore cannot guarantee that all product descriptions,

specifications, pricing or any other content on the site is entirely accurate,

complete, current, or that we are responsible for these errors. In the event a

product is listed at an incorrect price due to typographical, informational,

technical or any other error, Hog Slat Inc. at its sole discretion shall have

the right to refuse or cancel any order for that product and immediately

amend, correct or remove the inaccurate information. Moreover, all links

on Hog Slat Inc.  are intended only to provide visitors with assistance

finding additional information and professional opinion; however, due to

the fast pace of the industry, complex nature and personal subjective

experiences, reviews can become outdated or less accurate over time or

even at inception and should therefore never be the sole determinate in a

purchasing decision, or, most importantly, a substitute for doing one's own

product research. Please remember to consider, you, our valued patron, are

ultimately responsible for any purchase decision.

 

Shipping

 

It takes one to two business days for us to process an order before they

ship. Orders placed before 1:00 CST will be shipped the same day.  Once the

order has been received your estimate time of arrival will be determined by the

shipping method paid for and your local UPS guidelines for delivery.

 

 

Hog Slat Inc offers the following shipping methods:

  • UPS – Ground – Takes 3 Days plus 1-2 days processing time

  • UPS – Second Day – Takes 2 Days plus 1-2 days processing time

  • UPS – Next Day – Takes 1 Day plus 1- 2 days processing time

  • UPS – COD is available with an additional charge of $10.00 per package.

 

Shipping charges will be calculated before the online ordering process

is completed. Shipping charges are the customers’ responsibility.

 

*Report any damaged merchandise to UPS upon delivery

 

 

Warranty and acceptance of order terms

 

Purchaser agrees to pay in full for the subject goods of this order within the

terms stated in the invoice.  In the event that purchaser fails to so pay,

purchaser shall be liable to Hog Slat Inc, for all costs incident to recovery

of the delinquent amounts including legal fees and for payment at the rate

of 1-1/2% per month.

 

Hog Slat Inc. hereby expressly warrants any product manufactured by it

for one year against any damage to the products caused by defects in

material or workmanship.  The exclusive remedy for breach of this warranty

shall be the repair or replacement of the product, the choice of which shall

be within the exclusive discretion of Hog Slat Inc., at no charge to purchaser. 

Written approval must be obtained from Hog Slat, Inc prior to any return of

goods.  Hog Slat Inc shall in no event be liable to purchaser for any

consequential damage arising from the failure of the product to satisfy this

warranty.

 

The warranty provided in the above paragraph, shall run from the date the

products(s) is received by the purchaser.

 

ANY IMPLIED WARRANTY OF MERCHANTABILITY, ANY IMPLIED

WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ANY IMPLIED

WARRANTY AGAINST INFRINGEMENT, AND ANY OTHER IMPLIED

WARRANTY, ON ANY PRODUCT SUPPLIED BY HOG SLAT. INC.,

WHETHER OR NOT THE PARTICULAR COMPONENT IN MANUFACTURED

THEREBY, ARE HEREBY EXCLUDED AND DISCLAIMED.

 

The laws of the State of Iowa shall govern the agreement between Hog Slat Inc.,

and purchaser.  If any provisions or portion thereof contained herein is found

to be unenforceable under the law, the remaining provisions and portions shall

not be denied their full force and effect.

 

Returns

 

The purchaser must obtain a Return Goods Authorization number to return

merchandise (a RGA #).  All items must be returned within 30 days from the

date of purchase.  Items must be in clean and saleable condition.  All returns

are subject to a 15% restocking fee.  The customer is responsible for shipping

charges to return an item.  If an item was shipped incorrectly this charge will be

credited back to the customer. Credit will be issued after the product is inspected. 

Refunds are issued back to the original source of the purchase.

 

*Special order items are not returnable.

 

The address for returning a RMA is:

 

Hog Slat Inc

1112 – 20th Street North

Humboldt IA  50548

RGA # ______________

  

Privacy

 

Hog Slat Inc. respects your privacy.  We will not under any circumstances sell

or release your information to anyone.  All of the information obtained by our

web site will be used for processing purposes only. 

 

 



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